Terms & Conditions

1. The Client

You the client agrees to the following terms and conditions by way of making a booking and confirming by way of paying the individual trip required deposit amount. You confirm that the information as given by yourself at the time of booking is correct and that you will inform David Manning Tours of any incorrect details or changes at the earliest convenience and in any case within 7 days of the initial booking. Any future required amendments or adjustments to the booking need to be confirmed and authorised directly with David Manning Tours. Bookings made via messenger, text or email will be confirmed along with final details sent out via the same link. Bookings made in person will be confirmed and final details sent out via either Messenger, text, email or as a last resort via phone. To confirm a booking on any trip the stated full deposit will be required for each person travelling. No booking or place will be guaranteed without the fully required booking deposit. All bookings and payments are non-refundable as outlined in section 4. You the booking client, upon booking agree to ensure all payments or part of, including that of all party members are made by yourself, directly to David Manning Tours Ltd. 

2. Payments

You the client accepts the full acknowledgment of cost for the trip or tour for the full booking group at the per person brochure or advertised price or agreed promotional discounted rate. And agree to ensure full payment is made by the advertised balance due date. You the client accepts that payment of the trip deposit is your agreement to uphold the trip or tour payment requirements. Failure to pay the final balance by the due date will result in cancellation of the booking and will occur the loss of all payments made. You the booking client, upon booking agree to notify David Manning Tours Ltd of all payments or part as soon as paid.

3. Third parties 

You the booking client, upon booking accept full responsibility for being the only person of your group to contact David Manning Tours Ltd, in relation to any booked trip. Contact by third parties or other members of your group will not be accepted or responded to, even if regarding payments. Unless in the case of an emergency.  

4. Cancellations by client/ Refunds

You the client, by making a booking, accept that refunds as such are non-refundable. Cancellation of any trip up to 42 clear days prior to departure date is refundable only by way of an agreed credit held on account, which excludes the fully non-refundable initial deposit value as advertised. Any such agreed credit held on account can be used against any future bookings. Trips cancelled 41 days or less prior to the departure day and not including the day of departure is fully exempt from refund credit. Credits held on account are subject to strict conditions and cannot be transferred to any other account or persons other than that of the named afore booking leader from the initial refunded trip. David Manning Tours will not re-advertise cancelled seats on behalf of its clients; any private resales must be individually authorised by David Manning Tours prior to any resale undertaking and are subject to strict conditions. All cancellations and notifications of any booking amendments are required solely in writing by direct messenger, text, email or post. Cancellations and amendments will not be accepted via phone, verbal or group posts or chat messages. Any changes including passenger names, pick up points, rooming requirements must be authorised directly with David Manning Tours and will be subject to an administration charge. Late payments and defaults may result in loss of booking. 

6. Monthly payment accounts

Monthly payment accounts are available to long term existing customers with a good, tracked payment history, who have multiple trips booked. These require a monthly standing order of an agreed minimal amount that is suitable in relation to the coverage and cost of trips added. If the number and value of trips increase significantly, the standing order will be required to increase accordingly. Any over payments will be held in credit on your account. Defaults and underpayments without prior agreement will result in your account being withdrawn and all such remaining due balances requiring immediate payment.

6. Liabilities 

You the client take full responsibility directly for any additional charges extras such as minibar, room service and porterage. You the client take full responsibility to ensure that all members of your group settle any additional hotel accounts and return al room keys at checkout in plenty of time prior to the allocated departure time. You the client take full responsibility for any damage caused at hotels or on group visits for all members of your group. You the client takes full responsibility to ensure all members of your party are at the trip collection points 15 minutes prior to the departure time and on time at all departures whilst on daytrips or tours. David Manning Tours takes no responsibility for customers missing the pickups or departures due to lateness. Or the liability of any costs occurred. 

7. Hotel rooms and accommodation

Hotel rooms vary from hotel to hotel. You the client take responsibility if unsure of suitability, to check hotel room types with the advertised hotels via their website. We do endeavour to honour requests where possible but cannot guarantee as this is subject to the hotels. 

8. Individual Requests  

Where specific individual requests are made, including that of mobility and other such requirements. You the client take responsibility to inform David Manning Tours at the time of the initial booking. We will endeavour to honour requests where possible but cannot guarantee when subject to hotels or venues.   

9. Medication/disability/dietary  

You the client take responsibility to inform David Manning Tours at the time of booking or at the earliest convenience of any medical, mobility or dietary issues that may affect the tour, staff, other passengers, or situations at hotels and visits. It is the responsibility of each the individual passenger or parent to ensure they carry sufficient required medication as well as plan for emergencies such as delays or other potential situations. When traveling abroad we recommend carrying a doctor’s letter with a description of current medication used. To assist with customs checks and potential medical emergencies.

10. Mobility Scooters, wheelchairs and pushchairs.

We can carry small non road worthy lightweight mobility scooters, wheelchairs and pushchairs in the luggage hold on a restricted limit, subject to weight and space available. These must be booked along with the initial booking. It is solely you the client’s responsibility to ensure that the carriage of wheelchairs, scooters and pushchairs are booked on at the time of your initial trip booking. David Manning Tour Ltd will not be held responsible for any cost accrued due to oversized, overweight or insufficient space for carriage of such items. We recommend fold up scooters or the hirer of mobility aids at destinations to avoid disappointment.  

11. Luggage   

On tours of short and long breaks, luggage allowance for the main coach luggage hold is restricted to one large case off 22kg per person. It is the client’s responsibility to ensure luggage of all party members is secure and sufficiently labelled to each individual name along with the return drop off point. Once luggage is loaded in the hold it will not be assessable until arrival at the overnight destination. Small hand luggage of one bag per person can be carried on the overhead luggage rack, in addition to a standard handbag. David Manning Tours luggage labels pre-written will be issued upon check in. Damaged labels will be replaced when on tour.